When we are closed

What to expect outside our normal hours, and how to get help before we reopen.

In a genuine emergency, call 999

Chest pain or shortness of breath count as emergencies — don't wait, call straight away.

Call 999

Regular closures

Our phone lines close at 18:00, though reception stays open until 18:30.

We’re closed on all Bank Holidays.

Outside of opening hours

If you need urgent medical help while we’re closed, use NHS 111 online or call 111 — both are free from landlines and mobiles.

Out-of-hours services get busy, so please only use them if you genuinely can’t wait until we reopen.

Wednesday afternoon closures for staff training

We close at 13:00 on the following Wednesdays for essential staff training:

  • 9 September 2026
  • 14 October 2026
  • 11 November 2026
  • December 2026 – cancelled to manage winter pressures
  • January 2027 – cancelled to manage winter pressures
  • 10 February 2027
  • 10 March 2027