Appointments

Urgent GP/ANP appointments

Urgent cases are dealt with on the day. Call 01246 412242 between 08:00 and 18:00 – from 18:00 to 18:30, calls are covered by Derbyshire Health United via NHS 111. Fewer urgent slots are available in the afternoon, so you may be asked to call back the next morning. If our phone lines are closed or no urgent appointments are left for the day, NHS 111 online can help.

Demand for appointments is high, so we run a triage system on weekday mornings: you’ll usually have a phone consultation with a GP or Advanced Nurse Practitioner (ANP) first, who will assess how urgent your problem is and either resolve it over the phone or book you an appointment. If you do come in, you’ll be seen by the first available clinician – we’re not able to guarantee a particular doctor under this system.

Routine Appointments

Routine appointments are released in batches from 10:00 each day – please don’t call before then for a routine appointment. We can usually offer one within 2 weeks, though this may take significantly longer around school holidays. If you’d prefer a specific GP or a particular day or time, you may need to wait longer or be asked to call back – we’d ask you to be as flexible as you can.

Monday’s appointments lean more towards urgent slots, to deal with problems that have built up over the weekend, so there are fewer routine slots available that day.

You can book by phone (01246 412242, 08:00–18:00 weekdays – lines are busiest between 12:00 and 14:00), in person at reception (08:00–18:30 weekdays), or using our online consultation form.

If possible, please call us to book your appointment. Speaking with you directly allows us to better understand your needs and arrange the most appropriate appointment more quickly than through an online form and follow-up correspondence.

You may get a text reminder the working day before your appointment. If you’ve booked a telephone appointment, please stay near your phone – the call could come up to two hours either side of the time you were given. The reminder text also includes a link to cancel if you need to; cancelling early gives someone else the chance to take that slot.

Telephone Consultations

You may request, or be offered, a telephone appointment where it’s appropriate. If you’d find it helpful, ask reception about guidance on getting the most out of one.

Pharmacist, Nurse, HCA & Phlebotomy

Appointments with our practice pharmacist, nurses, healthcare assistants, and for blood tests can be booked up to 6 weeks ahead – by phone (01246 412242, 08:00–18:00 weekdays) or in person at reception (08:00–18:30 weekdays).

Extended Access Appointments

A small number of extra GP, Nurse Practitioner, Nurse, and Healthcare Assistant appointments are available on weekday evenings (until 20:00) and weekends (08:00–12:00), funded as part of a government initiative delivered across our Primary Care Network.

These run at Stubley Medical Centre in Dronfield, staffed by locum GPs, nurses, and healthcare assistants – useful if the working week makes it hard to get in for things like cervical smears or medication reviews. Ask a member of our team to book one for you.

Home Visits

We’d always rather see you at the surgery, where we have the right equipment to hand, but we understand that’s not always possible. If you need a home visit, please call reception before 11:00.

Home visits are only for patients who are housebound or too unwell to travel – your GP decides whether it’s needed and how urgently, so please be ready to explain your situation. Some visits are carried out by our Aging Well Team (GPs and Advanced Clinical Practitioners who specialise in housebound and frail elderly patients) rather than a Dronfield GP directly – we’d ask you not to turn them away. A community nurse can also visit you at home if your GP refers you.

Opening Times

Monday to Friday, 08:00–18:30.

Our phone lines close at 18:00, though reception stays open until 18:30 — from then, Derbyshire Health United covers calls via NHS 111.

For occasional closures, see When We’re Closed.

Sign Up For Text Reminders

If you haven’t already, you can sign up for appointment text reminders using our online form, or by visiting reception, calling 01246 412242, or emailing ddicb.dmp@nhs.net if we already have your email address on file (please include your name, date of birth, address and mobile number).

Remember to let us know if your address, phone number, or email changes.