Prescriptions
Order your repeat prescriptions online, by phone, or in person — here's everything you need to know.
Ways to order your repeat prescription
Online — NHS App or Patient Access
Order using the NHS App or Patient Access. You'll need to register first, and submit your request 5–6 working days before it's due.
Register for online services Online — NHS App or Patient Access
Medicines Order Line
Call 01246 942751 (Mon–Fri, 8am–4pm, excluding bank holidays), or use the online form at derbyshiremol.nhs.uk without needing an app. Please allow 5–8 working days depending on how you order.
In person or by post
Fill in a form in the surgery's prescriptions area, return the counterfoil of an old prescription, or write to us. Please allow 5–6 working days — we're unable to take requests by phone or email to the surgery.
Repeat Dispensing
If your medication is stable, we may set you up with an automatically generated four weekly prescription which will be sent to your nominated pharmacy — no need to order at all.
Using the Healthera or Echo (Lloyds) app?
Since August 2024, you must sign in using the 'Continue with NHS login' option to make sure your order reaches the surgery. You'll need an NHS login account to do this.
Set up your NHS loginElectronic Prescribing Service
For most patients, we can send your prescription straight to your chosen pharmacy — no need to collect it from the surgery.
Ask reception to sign you up.
Prescription costs
Around 90% of prescription items in England are dispensed free, including for people on certain benefits, medical conditions, or over the exemption age.
- The current charge can be found here.
If you need 4 or more items in 3 months, a prepayment certificate usually works out cheaper.
- The current costs can be found here.
More about your prescriptions
Can someone else order my prescription for me?
Yes — the NHS App and Patient Access can be used to order on someone else’s behalf once you’re set up as a proxy user for that person.
What is Repeat Dispensing, and do I still need to order?
If your medication is stable, we may set you up with an automatically generated monthly prescription instead of asking you to order it each time. It’s ready to collect as your current supply runs out, and we can arrange for it to be sent to one of the local pharmacy for you.
Can I get help with prescription costs?
If you’re on certain benefits, the NHS Low Income Scheme, or have a qualifying medical condition, you may be entitled to free prescriptions. There’s more information about exemptions and prepayment certificates on the NHS website.
What are medication reviews, and why do I need one?
If you’re on repeat medication, we’ll ask you to see our practice pharmacist, a doctor, or a nurse at least once a year to review it — you’ll see a note about this on your repeat slip. You may also be asked in for a blood test or blood pressure check. Please book in good time to avoid delays to further prescriptions.